By visiting and using this website as updated from time to time (“Site”) established by NSW Health for the Get Healthy Information and Coaching Service®, including any of the content or information it contains, you agree to the following terms and conditions.

General disclaimer information

This Site contains information, data, documents, pages and images prepared by NSW Ministry of Health ("the Information") for and on behalf of the Crown in right of the State of New South Wales ("the State of New South Wales"). The Information is protected by Crown copyright.

Whilst the Information contained in this Site has been presented with all due care, the State of New South Wales does not warrant nor represent that the Information is free from errors or omission.

The Information is made available on the understanding that the State of New South Wales and its employees and agents shall have no liability (including liability by reason of negligence) to the users for any loss, damage, cost or expense incurred or arising by reason of any person using or relying on the information and whether caused by reason of any error, negligent act, omission or misrepresentation in the Information or otherwise.

The use of this Site is for information purposes and is not to be taken as a substitute for seeking appropriate medical advice. It is recommended you seek assistance from a health care professional when interpreting these materials and applying them to your individual circumstances. If you have any concerns about your health, consult your General Practitioner.

Accuracy of information

All advice and information on this Site is given in good faith and is based on sources considered to be reliable and accurate. Whilst the Information is considered to be true and correct at the date of publication, changes in circumstances subsequent to publication may impact on the accuracy of the Information. The Information may change without notice and the State of New South Wales is not in any way liable for the accuracy of any information printed and stored or in any way interpreted and used by a user.

Links to third-party sites

The Information contained in this Site includes information derived from various third parties which does not necessarily reflect any policies, procedures, standard or guidelines of the State of New South Wales.

The State of New South Wales takes no responsibility for the accuracy, currency, reliability and correctness of any information included in the Information provided by third parties nor for the accuracy, currency, reliability and correctness of links or references to information sources (including Internet Sites) outside of the NSW Ministry of Health.

Links to other Internet Sites are not under the control of the State of New South Wales and are provided for information only. Care has been taken in providing these links as reference resources. However, due to the rapidly changing nature of the Internet content, it is the responsibility of the users to undertake their own investigations, decisions, enquiries about the information retrieved from other Internet Sites. Provision of these links does not imply any endorsement, non-endorsement, support or commercial gain by the State of New South Wales.

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Privacy of information

The Get Healthy Information and Coaching Service® is committed to safeguarding the privacy of participant information, and has implemented measures to comply with its obligations under the Health Records and Information Privacy Act 2002.

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Your email address and other information

When you visit this website, NSW Ministry of Health will record your email address if you send the Get Healthy Information and Coaching Service® a message by email, or if you register a request for information and follow up. Registration for notifications may be made initially by email, post or facsimile. Your email address will only be used for the purpose for which you have provided it, and will not be added to any mailing lists without your prior consent by way of a specific request in writing. NSW Ministry of Health will not use or disclose your email address for any other purpose, without your prior written consent.

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Your record of visitation to the website

The Get Healthy Information and Coaching Service® is committed to safeguarding the privacy of participant information, and has implemented measures to comply with its obligations under the Health Records and Information Privacy Act 2002. When you visit this site, the Get Healthy Information and Coaching Service® makes a record of your visit and logs the following information for statistical or systems administration purposes:

  • The user's server address.
  • the user's top level domain name.
  • the date and time of access to the site.
  • pages accessed and documents downloaded.
  • the previous site visited.
  • type of browser used.

This information is analysed to show broken links in our website, bottlenecks, and other site problems. We use this information to maintain Site efficiency.

No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.

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Privacy practices of linked websites

This website contains links to other sites. NSW Ministry of Health is not responsible for the privacy practices of any third parties nor are they responsible for the material contained in a website that is linked to this site.

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Security

The Get Healthy Information and Coaching Service® applies a range of security controls to protect its website from unauthorised access. However, users should be aware that as the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.

NSW Ministry of Health accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this web site or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

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Copyright notice

© - Copyright - New South Wales Health Department for and on behalf of the Crown in right of the State of New South Wales.

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General copyright statement

Copyright in the Information which appears on the Get Healthy Information and Coaching Service® website is subject to the operation of the Copyright Act 1968, vested in the Crown in the right of the State of New South Wales.

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Announcement icon

Our Get Healthy Service coaches will be available on reduced hours over the holiday period: The Service will be closed from Monday 23rd December - 1st of January. The service will have reduced hours on Saturday 21st December, 2nd, 3rd and 4th January. If you need medical attention or advice, please contact your doctor or local hospital. In an emergency, always call Triple Zero (000).